Kganya Botswana Pukwana ya Kganya Payment Book

29 10. ROAD SIDE ASSISTANCE SERVICES 10.1 Services To assist Policyholders, Road Side Assistance Services have been arranged with Global Choices Lifestyle (Pty) Ltd in South Africa. Road Side Assistance Services will be available to Policyholders in Good Standing for their journeys, the sole purpose of which is the attendance of religious celebrations held at Zion City in South Africa during Easter, September and December of each year. Road Side Assistance Services are made available to Policyholders in Good Standing within the borders of South Africa only. Policyholders will have access to the following services in the event of a road side emergency in South Africa with respect to their motor vehicles: • Flat battery – jump start; • Flat tyre (help with change of tyre); • Keys locked in vehicle (unlocking only); • Fuel assistance (limited to five litres per incident); • Minor road side repairs (electrical, coil, immobilizer etc.); • Transmission of urgent messages. Policyholders will also have access to the following tow-in service to the nearest approved dealership (if under warranty), repair centre or panel beater in South Africa with respect to their motor vehicles in the event of: • Mechanical breakdown; • Electrical breakdown; • Accident damage. 10.2 Qualification To qualify for Road Side Assistance Services, a Policyholder must be in Good Standing: • for the calendar month preceding the month in which road side assistance is required; or • for the calendar month in which the road side assistance is required provided a Premium was paid prior to this date. The Policyholder will be in Good Standing for a calendar month if they paid a Premium on or before the last day of that month. ROAD SIDE ASSISTANCE SERVICES